Privacy Policy
Last updated: February 2025
1. Introduction
A Prime Dinners ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you use our website or engage our services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Event & Booking Details: Event date, number of guests, event type, and special requests.
- Dietary Information: Food allergies, dietary restrictions, and preferences you voluntarily provide for service customization.
- Communications: Messages, inquiries, and correspondence you send us.
- Technical Data: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Process and confirm your bookings and service requests.
- Communicate with you about your event, including confirmations, reminders, and follow-ups.
- Customize menus and services to meet your dietary needs and preferences.
- Send you promotional communications, offers, or updates (only with your consent, and you may opt out at any time).
- Improve our website and services through analytics.
- Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist in operating our business (e.g., payment processors, email platforms, scheduling tools), bound by confidentiality obligations.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. Booking and event records are typically retained for up to 3 years. You may request deletion of your data at any time (see Section 8).
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our site. Please see our Cookie Policy for full details. You may manage cookie preferences at any time via the cookie settings banner on our site.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data ("right to be forgotten").
- Opt-Out: Unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in any email.
- Data Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, contact us at the details below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
A Prime Dinners
Scottsdale, AZ 85251
Phone: 480-849-6015